Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where communication skills make all the difference? TELUS Digital is looking for Bilingual Retention Agents to join our dynamic team!


What you’ll do:


✅ Support and retain valued customers by providing exceptional service

✅ Handle inquiries with empathy, professionalism, and accuracy

✅ Identify customer needs and provide solutions that drive satisfaction and loyalty

✅ Work in a collaborative, digital-first environment


What we’re looking for:


🔹 Bilingual proficiency (English + French)

🔹 Minimum 6 months of call center experience

🔹 Strong communication and problem-solving skills

🔹 A customer-first mindset with a passion for helping others


Why join TELUS Digital?


✨ A supportive, growth-focused environment

✨ Opportunities to develop your career in customer experience

✨ Be part of a team that values innovation, inclusivity, and collaboration


📩 Interested? Apply today and help us shape the future of customer experiences at TELUS Digital!

Salaire

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Annuel based

Localisation

Casablanca, Casablanca-Settat, Morocco

Aperçu du poste
Emploi affiché:
il y a 1 semaine
Expiration de l'emploi:
dans 3 semaines
Type d'emploi
Temps plein
Rôle de l'emploi
Conseiller(ère) clientèle
L'éducation
Bac
Expérience
Expérience entre 2 ans et 5 ans
Total des postes vacants
1

Partager cet emploi:

Localisation

Casablanca, Casablanca-Settat, Morocco

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