Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where communication skills make all the difference? TELUS Digital is looking for Bilingual Retention Agents to join our dynamic team!
What you’ll do:
✅ Support and retain valued customers by providing exceptional service
✅ Handle inquiries with empathy, professionalism, and accuracy
✅ Identify customer needs and provide solutions that drive satisfaction and loyalty
✅ Work in a collaborative, digital-first environment
What we’re looking for:
🔹 Bilingual proficiency (English + French)
🔹 Minimum 6 months of call center experience
🔹 Strong communication and problem-solving skills
🔹 A customer-first mindset with a passion for helping others
Why join TELUS Digital?
✨ A supportive, growth-focused environment
✨ Opportunities to develop your career in customer experience
✨ Be part of a team that values innovation, inclusivity, and collaboration
📩 Interested? Apply today and help us shape the future of customer experiences at TELUS Digital!
Annuel based
Casablanca, Casablanca-Settat, Morocco
Casablanca, Casablanca-Settat, Morocco