Effective Date: 01/01/2025
At Joobaz.com, we are committed to providing a transparent and satisfactory experience for our users. This Refund Policy outlines the conditions under which payments made on our platform may be refunded.
All payments made on Joobaz.com are considered final and non-refundable, unless otherwise stated in this policy or required by applicable law.
A refund may be granted in the following situations:
2.1 Billing Error
If a billing error or duplicate payment is identified, you may request a refund by contacting us within 14 days from the payment date.
2.2 Services Not Delivered
If a paid service has not been delivered due to a technical or administrative issue on our part, you may request a refund.
2.3 Cancellation Before Activation
If you cancel a subscription or service before it is activated or used, a refund request may be considered.
3.1 How to Submit a Request
To request a refund, please contact us via:
Email: [email protected]
Provide the following information:
3.2 Processing Time
All refund requests will be reviewed and processed within 10 to 14 business days. We will notify you via email of the status of your request.
The following situations are not eligible for a refund:
This Refund Policy does not affect any rights you may have under applicable laws in your jurisdiction, including your rights under consumer protection laws.
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with the update date. We encourage you to review this policy regularly.
For any questions or concerns regarding this Refund Policy, please contact us:
Email: [email protected]
