Bilingual Call Center Agent (English & French) - Work from Home, Full-time

BILINGUAL CALL CENTER REPRESENTATIVE (English + French)- WORK FROM HOME, FULL-TIME ONLY

Calls Experts is a global contact center solution provider with 15+ years of experience in the North American market. We are looking for a Customer Service Agent to process inbound and outbound calls remotely.

Vertical: Insurance.

Duties and Responsibilities:

* Process inbound and outbound call traffic
* Qualify prospects
* Resolve client queries
* Prepare customer spreadsheets and keep online records

Requirements:

* CPU: min 4000 score AMD/i5 8th generation or higher with min 8 GB RAM, Windows 10/11
* Ability to work 8-hour shifts 5d/week in EST. Shifts start at 9am - 1pm EST.
* Great command of English and Spanish Language
* Ability to handle objections, utilize persuasive skills - easy with small talks
* Ability to thrive in fast pace virtual platform
* Profound work ethics
* Willingness to learn and grow

Compensation: $2.84 per hour (USD 500 per month for 176 hours of work)

Incentives: Up to USD 500 per month

Overtime: Additional hours beyond 176 will be compensated separately