Overview:
* The primary responsibility is to escalate major issues to colleagues (i.e. Sr. Network, Sr. SysAd, Sr. PbxAd) and effectively communicates critical network and event status to Management Staff (i.e. Supervisor, Manager, Director, and VP).
* Provide IT support services and assist in problem identification and resolution.
* Respond to both internal and external client problems and requests, with the exercise of exemplary customer service, to ensure a high level of system availability and client satisfaction.
* Drives for compliance to all processes and procedures regarding the resolution and rectification of I.T. system problems / issues.
Annuel based
Casablanca, Casablanca-Settat, Morocco
Casablanca, Casablanca-Settat, Morocco
