Department: Dedicated Recruitment
Location: Morocco
Compensation: $1,500 - $2,000 / month
Description
About Magic
Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Background
Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.
* Check out Magic's Business Profile
* Know more about our Team via Magic's Careers Page
Why does this role exist
As a Bilingual Recruiter, you'll be the talent ambassador for Magic, directly supporting our largest client in the health and wellness sector. You'll be primarily responsible for identifying and securing exceptional bilingual (French/English) Customer Service Representatives for live chat support while cultivating our employer brand. Your own C2-level French proficiency will be crucial in accurately evaluating candidates' language abilities, technical skills, and cultural fit.
The impact you’ll make:
* Specialized Talent Pipeline: Build and maintain a robust pipeline of French/English bilingual CSRs with proven live chat support experience for our premier health and wellness client
* Language Assessment: Conduct comprehensive language evaluations to ensure candidates possess the required C2-level French proficiency alongside strong English skills
* Full-Cycle Recruitment: Manage end-to-end recruitment from job postings to successful onboarding, ensuring a seamless candidate journey
* Client Partnership: Work closely with our health and wellness client to understand their specific requirements, brand voice, and customer service standards
* Quality Assessment: Conduct thorough candidate screenings and evaluations using both language proficiency, technical abilities, and cultural fit criteria
* Process Optimization: Utilize advanced ATS and recruitment technologies to enhance efficiency and candidate experience
* Employer Branding: Serve as Magic's brand ambassador, showcasing our unique culture and the opportunities of supporting a leading health and wellness brand
Your Superpowers
* Language Discernment: Exceptional ability to accurately assess French and English language skills at varying proficiency levels
* People Intuition: Skilled at identifying candidates with both technical abilities and service-oriented personalities
* Analytical Decision-Making: Data-driven approach to evaluating candidate suitability for live chat support roles
* Adaptability: Thrives in fast-paced environments and pivots strategies when needed
* Client Focus: Ability to understand and represent our client's brand values and service standards throughout the recruitment process
Your Profile
* Language Mastery: C2-level proficiency in French and fluent English with exceptional written and verbal communication skills
* Language Assessment Ability: Experience evaluating language proficiency in candidates, particularly French at various CEFR levels
* Chat Support Understanding: Knowledge of live chat support environment and the skills required for success in digital customer service
* Recruitment Expertise: Proven track record in talent acquisition within the Dominican Republic, particularly for customer service roles
* Health/Wellness Industry Knowledge: Familiarity with the health and wellness sector is highly advantageous
* Local Knowledge: Deep understanding of Dominican labor laws, cultural nuances, and effective sourcing channels
* Tech Proficiency: Experience with modern recruitment platforms, ATS systems, and digital sourcing tools
* Multitasking Excellence: Ability to manage multiple hiring campaigns simultaneously without compromising quality
* Relationship Builder: Natural ability to build rapport with diverse candidates and stakeholders
This Role is For You If...
* You possess C2-level French proficiency alongside fluent English and can confidently evaluate others' language abilities
* You understand the unique requirements of live chat customer support and can identify candidates with the right skills
* You have a proven recruitment track record, particularly in bilingual customer service roles
* You excel in fast-paced environments while maintaining meticulous attention to detail
* You're passionate about creating exceptional candidate experiences at every touchpoint
* You demonstrate unwavering reliability and ownership regardless of circumstances
* You anticipate challenges proactively and aren't afraid to suggest innovative solutions
* You thrive in a fully remote environment, mastering digital tools and written communication
Join Magic and help us connect exceptional bilingual talent with our premier health and wellness client while shaping the future of multilingual customer support!
Why Join Magic?
Mensuel based
Morocco, Morocco
Morocco, Morocco
