Customer Service Representative

🌟 Join Foorsa as a Customer Service Representative! 🌟

Foorsa is expanding, and we’re looking for a polished, friendly, and motivated Customer Service Representative to support our students on their journey abroad.

💼 Role: Customer Service Representative

📍 Location: Rabat

🌍 Company: Foorsa (leading study abroad agency for China)

🕊️ Mission: Help students feel supported, informed, and confident during every step of their application.

✨ What we’re looking for:

✅ Strong communication skills (English + French required)

✅ Sociable, polite, and well-presented

✅ Calm and elegant communication style

✅ Ability to solve problems and think clearly

✅ Patient, respectful, and service-minded

✅ Comfortable speaking on phone & video

✅ Motivated to learn and grow

🎯 Your Responsibilities:

• Answer student questions with clarity & kindness

• Guide them through our service process

• Follow up and provide updates

• Maintain a premium service tone and behavior

• Support our operations and admission teams

• Represent Foorsa with professionalism and a smile 😊

🥇 Why Foorsa

• Opportunity to grow in a fast-expanding company

• Learn international communication & service standards

• Young, ambitious, and supportive work environment

• Work with Morocco's number one study-abroad agency for China 🇲🇦🇨🇳

• A purpose-driven career helping students build their future 🎓

✨ If you're elegant in your communication, positive, and love helping people, this role is for you. Let’s grow together! 🌱💫