Client Services Specialist

Join MyOutDesk as a Client Services Specialist, where you'll play a vital role in delivering exceptional support and ensuring client satisfaction. We are looking for an enthusiastic and dedicated individual who can manage client relationships and provide top-tier service to our global clientele. This position is perfect for someone passionate about helping others and looking to thrive in a fast-paced, international environment. You will receive extensive training and support as you develop your career in client services.

Key Responsibilities

✅ Cultivate and maintain strong relationships with clients

✅ Provide timely and effective support via email, chat, and phone

✅ Address client inquiries and resolve issues to maintain client satisfaction

✅ Collaborate with internal teams to enhance service delivery

✅ Gather client feedback and suggest improvements for better service

About MyOutDesk

MyOutDesk (MOD) has been in business since 2008 and employs top Moroccan talent with high‑growth U.S. companies, giving you the security of a long‑term, locally paid position while working on global projects. Our motto—"Work Globally, Live Locally."—means you receive world‑class training and build an international career without leaving home. Join a fast‑expanding team that values professional growth, reliable benefits, and a collaborative, multicultural environment where your future is our priority.

Requirements

Strong written and verbal communication skills in English to effectively interact with clients.

Experience in customer service or client support, preferably with international clients.

Highly organized and detail-oriented—ability to manage multiple tasks and respond promptly to inquiries.

Proficient in using customer service software and CRM systems.

Problem-solving mindset with the ability to remain calm under pressure.

Adaptability and willingness to learn—possess a positive attitude towards challenges.

Education: Bachelor's Degree (or equivalent) in Business, Communications, or a related field is an advantage.

Benefits

At MOD, we believe in taking care of our team members so they can perform their best. We offer:

* Competitive Salary: Above industry-standard, reflective of your experience and contribution
* Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being
* Professional Growth Opportunities: Be part of MOD's African expansion strategy, with opportunities for leadership development and career advancement
* Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success
* Collaborative Culture: Our team values innovation

Join us and enjoy a unique experience in the heart of Casablanca!