Bilingual Spanish & English Customer Service Representative
Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives.
We’re looking for a detail-oriented and thoughtful person from Morocco to join our Talent Pool!
Duties and Responsibilities
* Maintaining a positive, empathetic and professional attitude towards customers at all times.
* Diagnose and solve the customer's problems in Spanish
* Communicate effectively via email and chat with our customers
* Understand the company’s products so as to answer any questions or concerns
* Coordinate effectively with peers and your manager
* Contribute to a high-performance and friendly workplace culture
What we're looking for
* Excellent written and verbal English and Spanish communication skills
* Spanish proficiency level C1 and above
* 1 year experience in customer service
* An ability to quickly think on your feet
* Strong problem-solving skills
* Team player
Benefits
* The flexibility of working from home, this a remote and full-time position
* Work with clients in the USA, EU and elsewhere
* Extensive opportunities to learn from, and work with, high-performing colleagues
* Career opportunities! We're a fast-growing startup with roles and positions to grow into
If this sounds like you or someone you know, the application link is below! Apply now!
Mensuel based
Morocco, Morocco
Morocco, Morocco
