Bilingual call center sales agent

Are you a dynamic and goal-oriented professional looking to kickstart or advance your career in sales? TELUS International is seeking motivated Outbound Sales Representatives to join our high-performing team. In this role, you will engage with potential customers to promote and sell our industry-leading products and services. Your ability to communicate fluently in both French and English will be crucial in serving our diverse client base.

Key Responsibilities:

* Outbound Calling: Initiate and manage outbound sales calls to existing customers across various markets, effectively promoting TELUS International's products and services.
* Customer Engagement: Build strong relationships with customers by understanding their needs, answering questions, and addressing concerns.
* Sales Targets: Achieve and exceed individual and team sales targets by identifying opportunities, closing sales, and upselling where appropriate.
* CRM Management: Accurately record and manage customer interactions and sales activities using our CRM system.
* Bilingual Communication: Communicate fluently in both French and English, ensuring clear and effective communication with customers in their preferred language.
* Product Knowledge: Maintain up-to-date knowledge of TELUS International's offerings, market trends, and competitive landscape to effectively position our solutions.
* Collaboration: Work closely with team members, including Sales Managers and other departments, to optimize the sales process and customer experience.

Qualifications:

* Bilingual Proficiency: Fluency in French and English (both verbal and written) is mandatory.
* Sales Experience: Previous experience in outbound sales, telemarketing, or a similar role is required.
* Communication Skills: Excellent interpersonal and communication skills with the ability to persuade and influence.
* Goal-Oriented: Self-motivated and driven to achieve sales targets and contribute to team success.
* Problem-Solving: Ability to handle objections and challenges with a positive, solutions-oriented approach.
* Adaptability: Ability to thrive in a fast-paced, target-driven environment.

What We Offer:

* Competitive base salary with performance-based incentives and bonuses.
* Comprehensive benefits package, including health, dental, and retirement plans.
* Paid training and ongoing professional development opportunities.
* A collaborative and supportive work environment with opportunities for growth and advancement.