Serial Life Quality Manager (SLQM)

Company Overview

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Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.

With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

What you'll do:

Are you driven by operational excellence and product quality in a fast-paced industrial environment? Stellantis is looking for a Serial Life Quality Manager to play a key role in maintaining and improving the quality of our vehicles throughout the production lifecycle.

This position offers the opportunity to coordinate multidisciplinary teams, ensure product robustness, and contribute directly to customer satisfaction and plant performance.

The SLQM handles quality undertakings during the serial life of a Powertrain Family Program or Propulsion Generation to ensure that Quality product/system targets are achieved on a worldwide perimeter. For that, the Serial Life Quality Manager is expected to carry out the following activities and responsibilities :

* Build and Drive the quality convergence plan per product to achieve the objectives defined by the quality contracting authority (CX).
* Make a projection of quality results of his field of activity. Breakdown indicators, warranty claims (3MIS - 12 MIS & 24 MIS), warranty costs (24 MIS & 60 MIS) and other CX kpi
* Mobilize all stakeholders for all field issues in coordination with Quality Plant Managers, Supplier Quality and Control Tower and manage escalation process to ensure efficient and fast responsiveness for quality issues.
* For overseas applications to mobilize and coordinate core team when dealing with TOP10 core engineering issues from the Regions.
* Manage treatment of the portfolio of Engineering Quality issues (QIT) , insure the records in GIM/PLM,
* Support the Issue Engineering pilot with all quality data, methodologies ( problem solving), reports ( one pager).
* Ensure that production non-conformities are handled by the factory quality services.
* Make the quality synthesis for warranty tables, FEW , ECI CX meetings
* Establish with Safety expert the Risk Assessment in the case of a "Safety Alert Sheet".
* Identify potential service campaigns, elevate to CX Field action organization for instruction and decision
* Ensure that Lesson Learned elements from serial life quality are taken into account by projects under development.

What you'll bring:

We are seeking a profile with strong leadership and technical abilities. The ideal candidate will have:

* A degree in engineering, quality management, or a related technical field
* Experience in industrial quality, project coordination, or product validation (automotive background is a plus)
* Solid analytical and problem-solving skills with a structured and methodical mindset
* Proven ability to lead cross-functional teams and manage multiple priorities
* Excellent communication skills in both French and English
* A strong sense of initiative and continuous improvement
* Familiarity with quality standards, production systems, and risk management practices

Diversity engagement

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.

What we offer

Joining Stellantis means gaining access to a wealth of opportunities and benefits, including:

Professional Development: Opportunities for ongoing professional development and advancement, ensuring you're always at the forefront of industry trends and innovations.

Global Exposure: Exposure to a global work environment, where you'll collaborate with colleagues from diverse backgrounds and cultures, broadening your horizons and expanding your network.

Inclusive Culture: An inclusive and collaborative company culture, where every voice is valued and respected, fostering a sense of belonging and camaraderie among our team members.

Expert Mentorship: Mentorship from industry experts who are dedicated to sharing their knowledge and guiding you on your career journey, providing invaluable insights and support along the way.