Description

Job Summary:

We are seeking an experienced Corporate Recruiter with a strong focus on onboarding operations, audit & compliance, and project management related to new hire integration in Morocco. The ideal candidate will have deep experience in pre-employment documentation collection, digital onboarding systems, and a proven track record of driving efficiency and compliance through technology such as Workday. This role is essential to ensuring a seamless, timely, and compliant onboarding experience for all new hires.

Key Responsibilities:

Onboarding Operations

* Manage end-to-end onboarding for new hires in Morocco, ensuring all onboarding steps are completed efficiently and on time.
* Coordinate with cross-functional teams (HR, IT, Payroll, Facilities, etc.) to deliver a smooth Day 1 experience.
* Drive digital onboarding processes through Workday, ensuring all workflows are optimized and automated where possible.
* Act as the main point of contact for new hires during the onboarding process.

Pre-Employment Requirements

* Collect and verify all required pre-employment documents such as ID proof, educational qualifications, employment history, and background checks.
* Ensure all data is collected, validated, and stored in compliance with company policy and local labor laws.
* Identify and resolve documentation gaps or discrepancies proactively.
* Ensures all candidates pass medical and background check screening. Coordination through third party vendors for endorsements.

Audit & Compliance

* Maintain accurate and auditable onboarding records to support internal and external audits.
* Ensure all onboarding activities align with local labor regulations, data privacy laws, and internal compliance policies.
* Participate in internal HR audits and help implement corrective actions as needed.

Project Management

* Lead and manage onboarding improvement projects focused on digitalization, process optimization, and turnaround time reduction.
* Analyze onboarding metrics and KPIs to identify bottlenecks and implement data-driven improvements.
* Collaborate with global and regional HR stakeholders to align onboarding practices and compliance standards.

Qualifications:

* Master's degree in Human Resources, Business Administration, or related field.
* 2+ years of experience in recruitment operations, with a strong emphasis on onboarding.
* Demonstrated experience handling onboarding compliance and documentation in Morocco.
* Strong project management skills with a track record of driving operational improvement.
* Solid knowledge of local labor laws and regulatory requirements in Morocco.
* Proficient in Workday or a similar enterprise HRIS.
* Excellent communication skills in French and English.
* Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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