Inbound Agent

🌟 We're Hiring: Inbound Agent! 🌟

We are seeking a dedicated and customer-focused Inbound Agent to handle incoming calls and provide exceptional customer service. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers resolve their inquiries efficiently and professionally.

📍 Location: Casablanca, Morocco

⏰ Work Mode: Work From Office

💼 Role: Inbound Agent

What You'll Do

📞 Handle incoming customer calls professionally and efficiently

🎯 Resolve customer inquiries and provide accurate information

📝 Document customer interactions and maintain detailed records

🤝 Collaborate with team members to ensure customer satisfaction

📊 Meet daily and monthly performance targets

🔄 Follow up on customer issues to ensure resolution

What We're Looking For

✅ Excellent verbal and written communication skills

✅ Strong problem-solving and analytical abilities

✅ Customer Service Experience Preferred

✅ Ability to work in a fast-paced environment

✅ Proficiency in computer systems and multitasking

✅ Positive attitude and team player mentality

Ready to make an impact? 🚀 Apply now and let's grow together!