Success Profile

The ideal candidate is a strategic and operational HR lead (Individual Contributor) who can balance business priorities with people-focused initiatives. This individual thrives in fast-paced and evolving environments, demonstrates strong business acumen, and has the ability to build scalable HR frameworks that support rapid growth, operational excellence, and workforce transformation across multiple countries and cultures. This role requires a highly collaborative leader who can influence stakeholders, drive organizational alignment, and implement impactful HR and talent strategies that support long-term business sustainability and client success.

Role Overview

This role is responsible for leading and standardizing Human Resources and Talent Management practices across multiple operations in Africa, supporting large-scale client programs within a fast-paced, global services environment.

* The position will serve as a strategic HR partner focused on organizational capability, workforce planning, talent lifecycle management, employee engagement, leadership development, compliance, and operational excellence.
* The role will drive the implementation of scalable HR frameworks, governance standards, and people strategies that promote a high-performance, employee-centered culture while ensuring alignment across existing and expanding regional sites.
* Reporting to Senior HR Manager, this position partners closely with Operations, Talent Acquisition, Learning & Development, Total Rewards, HRIS, Compliance, and Business Leaders to strengthen organizational effectiveness, improve workforce readiness, and ensure consistent HR service delivery across the region.