Food And Beverage Supervisor

Company Description

Radisson Hotel Group is a leading international hospitality company operating in over 95 countries with more than 1,320 hotels. Committed to excellence, the group delivers its brand promise, "Every Moment Matters," under its signature Yes I Can! service ethos. Radisson's diverse portfolio includes renowned brands such as Radisson Blu, Park Plaza, and Radisson RED, among others, while offering an exceptional loyalty program, Radisson Rewards, designed to enhance guest experiences from day one. Focused on sustainability, Radisson Meetings is 100% carbon neutral, aligned with the group's goal of achieving Net Zero by 2050 through science-based initiatives and verified hotel sustainability practices. Radisson Hotel Group continuously strives to provide outstanding hospitality and care for its people, communities, and the planet.

Role Description

This is a full-time, on-site role located in Casablanca for a Food and Beverage Supervisor. The Food and Beverage Supervisor is responsible for overseeing daily operations within the department to ensure high-quality service delivery and a memorable dining experience for guests. Responsibilities include supervising food service staff, maintaining service standards, coordinating with other departments, ensuring adherence to health and safety regulations, managing customer feedback, and contributing to the overall profitability and efficiency of food and beverage services at the hotel.

Qualifications

* Proven Supervisory Skills with experience in managing and motivating diverse teams.
* Strong understanding of Food Service management and adherence to Service Standards.
* Exceptional Customer Service skills to ensure guest satisfaction and resolve any concerns promptly.
* Effective Communication skills, both written and verbal, for collaboration across teams and guest interactions.
* Familiarity with health, safety, and hygiene regulations applicable in food and beverage operations.
* Ability to work flexible hours, including evenings, weekends, and holidays, as per business requirements.
* Previous hospitality experience, preferably within a supervisory food and beverage role, is desirable.
* A degree or diploma in hospitality management or a related field is an asset.