English Speaker

Company Description

At narOcta, we believe that business success requires intelligent, agile, and future-ready solutions. Inspired by the adaptability and intelligence of the octopus, our name represents a New Approach Revolution with eight powerful service arms. We help businesses streamline operations, elevate customer experience, and grow smarter and faster through our multifaceted and synchronized services. Our core services include virtual assistance, customer support, call management, marketing and brand strategy, graphic design, video editing, and web and app development. Whether you're a startup or an enterprise, narOcta is your strategic partner in digital evolution.

Role Description

This is a full-time on-site role for an English Speaker located in Fez. The English Speaker will be responsible for providing dedicated support across various service arms, including customer support and call management.

Daily tasks will include handling inbound and outbound calls, managing customer inquiries, and supporting the team in various operational tasks.

Qualifications

* Strong verbal and written communication skills in English
* Experience in customer support and call management
* Basic knowledge of marketing and brand strategy
* Ability to work in a team and manage multiple tasks efficiently
* Adaptability and problem-solving skills
* Proficiency in using office software and communication tools
* Previous experience in a similar role is a plus
* Bachelor's degree in a related field is preferred