customer service agent

🌟 We're Hiring: Customer Service Agent! 🌟

We are seeking a dedicated and empathetic Customer Service Agent to provide exceptional support to our clients. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers resolve their inquiries efficiently while maintaining high satisfaction levels.

📍 Location: Casablanca, Morocco

⏰ Work Mode: Work From Office

💼 Role: Customer Service Agent

What You'll Do

📞 Handle customer inquiries via phone, email, and chat

🔍 Resolve customer complaints and technical issues promptly

📋 Maintain accurate records of customer interactions

💡 Provide product information and guidance to customers

🤝 Collaborate with internal teams to ensure customer satisfaction

📊 Meet performance targets and quality standards

What We're Looking For

✅ Excellent verbal and written communication skills

✅ Strong problem-solving and analytical abilities

✅ Patience and empathy when dealing with customers

✅ Proficiency in multiple languages (Arabic, French, English preferred)

✅ Previous customer service experience is a plus

✅ Ability to work in a fast-paced environment

Ready to make an impact? 🚀 Apply now and let's grow together!