We are currently seeking a Financial Customer Service Representative to join our team. This role is ideal for someone who is meticulous, analytical, and committed to delivering excellent customer service in a financial environment.
🔍 About the Role
As a Financial Customer Service Representative, you will be the first point of contact for our clients. Your responsibilities will include:
* Handling inbound and outbound client calls
* Providing clear, accurate, and professional assistance to clients in both French and English
* Performing precise financial calculations and explaining results to clients in an accessible way
* Recording information meticulously and ensuring all interactions are compliant with internal procedures and regulatory standards
* Collaborating with internal teams to resolve client issues and support the delivery of excellent service
✅ Required Qualifications
* Educational or professional background in finance (mandatory)
* Strong numerical skills and a high degree of comfort with financial concepts and calculations
* Excellent communication skills in both French and English (written and spoken)
* Proven ability to manage client relationships with professionalism and discretion
* Strong attention to detail and a commitment to accuracy
* Ability to work on-site in a collaborative and structured environment
💼 What We Offer
* A stable, long-term position within a supportive team
* Opportunities to deepen your expertise in finance and client relations
* A professional environment that values precision, integrity, and customer satisfaction
If you are looking to apply your financial knowledge in a role that requires both analytical rigor and client empathy, we encourage you to apply.
Mensuel based
Casablanca, Morocco
Casablanca, Morocco
