Description

Job Summary:

We are seeking an experienced Corporate Recruiter to manage the full recruitment lifecycle, from identifying hiring needs to successfully closing candidates. This role requires strong stakeholder management, sourcing expertise, and the ability to drive efficient and high-quality hiring processes across multiple functions.

Key Responsibilities:

* Partner with hiring managers to understand workforce needs and develop effective recruitment strategies
* Manage end-to-end recruitment processes, including sourcing, screening, interviewing, and offer management
* Proactively source candidates through job boards, professional networks, databases, and referrals
* Utilize applicant tracking systems (ATS), resume databases, and CRM tools to optimize recruitment workflows
* Conduct candidate assessments through phone screenings, virtual interviews, and in-person meetings
* Implement and improve talent acquisition processes to enhance efficiency and candidate experience
* Set and track hiring targets, including quarterly and annual goals
* Monitor key recruitment metrics such as time-to-fill, attrition, and process compliance
* Ensure consistent and professional communication with candidates throughout the hiring journey
* Support employer branding initiatives by maintaining a positive and professional candidate experience across all touchpoints
* Participate in hiring events and talent engagement activities when required

Requirements:

* Full-cycle recruiting experience (sourcing to job offer)
* Ability to manage multiple roles under pressure
* Strong sourcing skills (not reliant on inbound applications only)
* Language fit: English & French B2
* Can clearly explain their recruitment or onboarding process step-by-step
* Strong stakeholder communication (can influence, not just follow)
* Problem-solver: has fixed delays, bottlenecks, or process gaps
* Resourceful in sourcing (creative channels, not just LinkedIn Easy Apply)

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Back to previous page