Bilingual Call Center Representative (EN & FR) - Work from Home

Bilingual Call Center Agent – Full-time, Work From Home

We are seeking a Call Center Agent to handle inbound and outbound calls remotely. You will perform various administrative tasks, including answering calls and scheduling meetings.

Duties and Responsibilities:

* Process inbound and outbound call traffic to qualify leads and make live transfers
* Qualify prospects
* Resolve client queries
* Prepare customer spreadsheets and maintain online records

Requirements:

* Laptop/Desktop with a minimum CPU score of 4000 (AMD/i5 8th generation or higher) and at least 8 GB RAM. Must run Windows 10/11 or macOS.
* Fiber optic internet connection
* Ability to work 8/9-hour shifts, 5 days a week in EST, with shifts between 9 AM - 9 PM EST
* Excellent command of English and French
* Ability to handle objections and utilize persuasive skills; comfortable with small talk
* Ability to thrive in a fast-paced virtual environment
* Strong work ethic
* Willingness to learn and grow

Compensation:

* Compensation: $2.84 per hour ($500 USD per month for 176 hours of work)
* Incentives: Up to $500 USD per month
* Overtime: Additional hours beyond 176 will be compensated separately