Air & Ocean Indoor Sales Professional

YOUR ROLE

The mission of the Air & Ocean Indoor Sales Professional is to drive revenue growth and improve customer satisfaction through effective sales strategies and exceptional customer service. This role involves increasing sales through proactive follow-ups and building strong customer relationships. Additionally, Air & Ocean Indoor Sales Professional enhances customer satisfaction by providing tailored solutions and reducing response times.

WHAT ARE YOU GOING TO DO?

* Identify and qualify potential customers.
* Contribute to revenue and profit targets by converting leads into active customers.
* Generate new business opportunities.
* Establish and maintain strong relationships with prospects and existing customers to secure and grow business.
* Understand customer needs and provide tailored solutions.
* Conduct virtual meetings, phone calls, and emails to promote products/services.
* Maintain accurate records of customer interactions and sales activities in the CRM system.
* Attend customer visits with field sales to continue strengthening relationships and understanding needs to grow the business.
* Collaborate with the sales team to follow up on leads and prospects; work closely with operations to ensure seamless service delivery and smooth order processing, and ensure the feasibility of offers; communicate with other functions for payments, etc.
* Stay informed about sector trends, market conditions, and competitors, and develop a deep understanding of company products, services, and value propositions.
* Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?

* Minimum of a Bac + 2 in Logistics and Transport, Marketing, Business Administration, or a related field.
* At least 2 years of experience as inside sales or customer service.
* Proven experience in B2B sales, lead conversion, and account management.
* Strong negotiation skills and knowledge of international sea and air freight.
* Experience working with freight forwarders, shipping lines, and similar entities.
* Experience using CRM
* Fluent in French and English
* Excellent verbal and written communication abilities.
* Capable of building trust and fostering long-term relationships with customers.
* Skilled in managing multiple clients and priorities simultaneously.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.

There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.