Senior Delivery Manager

* See all jobs

Senior Delivery Manager

Morocco - Services

Hybrid

You are the "getting things done" person dedicated to ensuring the success of the long-term and high-impact engagements for our strategic client relationships.

You will lead strategic delivery programs, oversee multiple workstreams within one or multiple accounts, orchestrate cross-functional project teams, and collaborate with numerous vital partners. Customer focus, a "can do" mindset, result orientation, persuasiveness, and negotiation skills are essential for a Delivery Manager. Your position runs across one to several client settings depending on client size. In addition, you must recognize yourself in the following competencies and experiences.

What you'll do

* Identify new revenue opportunities through lateral selling in partnership with the Account Executive to pursue and win those opportunities;
* Led multiple customer engagements simultaneously to drive business transformations and customer outcomes;
* Maintain consistent and highly successful delivery across all workstreams;
* Motivating and retaining a high-performing and engaged project team and adapting as needed (in conjunction with Account Executives, Vice Presidents, Directors, and Team Leads);
* You coach the team to enable a culture of excellence and customers in their understanding of Agile methodologies;
* You are a team player who stimulates and facilitates personal and professional growth in your colleagues. You will be measured on customer success, employee happiness, education, personal care, and team results;
* Accountable for providing regular status and financial reporting and managing account financials to achieve or beat 'as sold' project margins. Also, for program progress, performance, risks & issues, and status updates to Executive and Senior leadership;
* Partner with Delivery Managers and supply to improve the Backbase delivery process and methodology;
* This role requires 30-40% travel to client locations, sometimes on short notice.

Who you are

* You have 10+ years experience in leading complex software delivery projects;
* You can demonstrate experience in the banking/financial services sector(s);
* You have experience with senior level stakeholder management in an international environment;
* You have experience in an agile environment, experience with SDLC, SCRUM, and LEAN;
* You have experience in distributed and remote agile delivery;
* You enjoy visiting customers onsite and don't shy away to travel frequently;
* You have excellent oral and written communication skills in French, Arabic and English;
* You are based in Casablanca Morocco.

Apply now

Join us today

Related jobs

3 Job openings

* Senior Delivery Manager

Department: Services

Office location: Morocco

Senior Delivery Manager

* Engineering Manager

Department: Products

Office location: Hyderabad

Engineering Manager

* Senior Engineering Manager

Department: Products

Office location: Krakow

Senior Engineering Manager

See all jobs