Senior Account Manager

Job Description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customer's business to develop customized proposals that present creative solutions. Develops, nurtures and maintains customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services.

The ideal candidate must have talent in solutions selling, experience in payment systems and customer service in the Financial Services industry. We expect you to be a reliable professional able to achieve balance between customer strategic orientation and a results-driven approach.

Responsibilities

* Serves as primary Account Manager within an assigned country or area.
* Ensures customers receive best-in-class technical, process or product-specific consulting.
* Engages directly with a wide variety of customer stakeholders, from technical professionals to senior executives.
* Works internally with customer-focused teams to design, develop and introduce new products and enhancements to address customer requests and priorities.
* Works with customers on implementation reviews and to ensure the prompt and proper resolution of technical or procedural challenges.
* Contributes to improved Account Management metrics reporting, evaluation and documentation.

Qualifications

Required Qualifications

* Bachelor's Degree or equivalent work experience required.
* Minimum of 6-8 years of relevant experience or equivalent combination of education and experience in managing sales in a corporate setting with proven track record in leading a high quota carrying in a Sales Team and/or new business development/excellent people management skills.
* Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
* Good business English skills (Written and spoken)

Preferred Qualifications

* Credible client engagement skills – across all levels with Client organization
* Understands the decision making process and has the ability to influence key decision-makers.
* Possess excellent communication and inter-personal skills
* Highly organized and effective communicator
* Strong leadership skills and can get things done
* Reliable and dependable
* Natural ability to build customer rapport
* Self-motivation and ambition
* Ability to manage own time and workload
* Analytical and able to assimilate information quickly
* Experience of working at senior levels within a company
* Proven ability to develop and close business opportunities
* Outstanding knowledge of MS Office; knowledge of CRM software (e.g. Salesforce)
* Ability to create and customise solutions for clients

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

* To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations