Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservation Manager, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

• Optimize room inventory and pricing: Lead strategic management of group and transient inventory, including rate controls, blackout dates, and sellout strategies, to maximize revenue

• Drive revenue performance: Evaluate key metrics, historical data, and market trends to refine pricing strategies and revenue management processes, ensuring maximum profitability across all revenue streams

• Conduct forecasting and market analysis: Oversee demand forecasting, competitive benchmarking, and local events monitoring to identify revenue opportunities

• Lead cross-functional collaboration: Partner with Sales, Marketing, Reservations, and Front Office to align strategies that drive profitability and operational efficiency.

• Oversee department operations: Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue initiatives

• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.