Junior Key Account Manager - Tourism Industry (Agadir - Marrakech)

MTS Globe

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast.

Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 10.000 hotels.

250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network.

900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients.

The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.

Job description

We are looking for a Junior Key Account Manager to join us in our Commercial team, based in Agadir. Our team is growing, so we are looking for a proactive and curious person who wants to develop his/her professional career in a Commercial department.

Main responsibilities

* Analyze and understand our destinations and clients, their business model, and their requirements.
* Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
* Customer account management
* Educate clients on existing and new product features and functionalities and how it can contribute to their business growth
* Constant market research and analysis to create business plans on commercial opportunities
* Monitoring performance reports with according to interpretation and execution of required actions towards clients and the organization
* Close collaboration with different cross functional teams/departments across multiple countries
* Central point of contact for the clients and organization.

Requirements

* Prior experience in a commercial, product department or any other working experience will be very valued.
* Excellent negotiation, communication, and presentation skills.
* Self-starter, able to work with autonomy and self-management skills within a team.
* Solutions-oriented, looking for innovative solutions to overcome challenges in a fast-paced environment.
* Goal oriented with solid analytical skills and a strong strategic mindset.
* Ability to work in a multinational & continuous changing environment and interact with different nationalities..
* English and French, fluent or native speaker, German will be an advantage.