Inspector Team Leader

Company Description

At QIMA, we’re on a mission to help our clients make products consumers can trust.

Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.

Our team of 6000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you’d like to be a part of?

Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.

Job Description

Reporting to our Branch Manager also based in Morocco, the role will aim at being rapidly evolutive, with an extension of the geographical scope and responsibilities to some of the European countries

Your Main Responsibilities Will Be To

* Supervise the team of inspectors in Morocco and oversee their performance through Key Performance Indicators. Take actions based on their results.
* Act as a trainer and coach, provide technical support and guidance to inspectors and conduct performance evaluations and on-site audits.
* Build the sense of belonging to QIMA for all members of the team, including the freelance inspectors.
* Propose and implement solutions to improve standards of service to prevent issues that may impact the quality of inspections.
* Lead the claim investigations received from clients and implement the corrective action plans.
* Represent QIMA during meetings with customers to support the sales development in the region, provide technical expertise, and kickoff inspection programs.
* Oversee all operational aspects of the inspection program of the KA clients in the regions.
* Maintain good working relationships with all the suppliers and factories where we inspect. 
* Optimize and reduce costs in the region.

Qualifications

In order to be successful in this role, you must have:

* Bachelor or master’s degree in Textile Engineering. Knowledge and experience in the textile industry. (Mandatory)
* Strong familiarity with Quality Management Systems and quality procedures in a production environment
* Practical experience in performing QC inspections
* Good analytical skills – ability to analyze data and propose improvement plans
* Ability to travel all over Morocco and Europe to meet your team members and to visit clients and factories
* Excellent command of English and Arabic (spoken and written), another language is a plus

Additional Information

Does this describe you? Then we want to hear from you as soon as possible! Apply now with your CV in English and we can write the next chapter of the QIMA story together!

Note: this position is open to candidates who are working as self-employed in Morocco.