Information Technology Support Specialist

Company Description

SOFTMIX, founded in 1995, is a privately held company providing Information Technology services. With over 100 employees, more than 70% of whom are dedicated to customer service across Africa, SOFTMIX offers proactive IT strategies that enhance efficiency, security, and scalability for businesses in the region.

Role Description

This is a full-time on-site role for an Information Technology Support Specialist based in the Rabat, Morocco. The Support Specialist will be responsible for technical support, troubleshooting, desktop computer maintenance, and help desk support to ensure smooth IT operations within the company.

Qualifications

* Technical Support and Troubleshooting skills
* Experience with Desktop Computers and Information Technology
* Help Desk Support knowledge
* Strong problem-solving and communication skills
* Certifications in relevant IT fields are a plus
* Ability to work well in a team and independently
* Knowledge of network systems and security protocols