Work Location: Morocco

Responsibility

* 1. Provide end to end Support for all ICT Services Delivery both remote & onsite.
* 2. Build and execute a comprehensive project management plan covering the entire project lifecy-cle of ICT projects, ensuring alignment with organizational goals and objectives, and addressing key aspects such as scope, schedule, budget, quality, resources, Supplier Management, effective communication, and risk management.
* 3. Support the Sales & Pre-Sales team as needed for designing the solutions as per customer re-quirement & commercial proposals, RFP submissions.
* 4. Manage, maintain & nurture ICT supplier relations in the region & evaluate any new supplier as needed.
* 5. Coordinate internally with various functions like Support, Product, Legal, Finance etc for execu-tion of customer requirements & smooth delivery.
* 6. Provide support to customer for any troubleshooting & service lifecycle.
* 7. Understand & align to customer SLA & other contract Terms & Conditions.

Requirements

1. Academic Qualification: Bachelor's degree or above in Telecommunication / Computer Engineer-ing.
2. Working Experience: Minimum 5-7 Years of experience in ICT domain in Presales, Solutioning & Project Management.
3. Specific experience & skills required:

* Hands on experience in Equipment installation, configuration, troubleshooting for deliv-ery of ICT products of various OEMs like Huawei, Cisco, ZTE, HP, Dell, Fortinet etc.
* Strong understanding of service components for ICT infrastructure build for small & large scale projects covering office network setup, servers, security devices, unified col-laboration services/products, AV Systems, WIFI & Network cabling etc.
* Excellent supplier management skills & problem solving attitude.
* Added advantage if have knowledge IOT/5G related services.
* Technical knowledge in IPLC, IEPL, IP Transit, IP VPN, Cloud, ICT and IDC are preferred.
* Preferred Huawei ICT certified.

4.Language Proficiency: Good command of both written and spoken English. Mandarin/Chinese literacy is an advantage.

*** Candidates with less experience would be considered for junior positions. ***