Facility Assistant

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

* Ensure logistics, follow-up, and cost optimization related to all travel arrangements.
* Handle all reception-related tasks, ensuring smooth internal communication within Swissport Morocco, in accordance with current standards.

Your activities

Reception Management

* Welcome visitors, provide information, identify their needs, and direct them to the appropriate person or department.
* Handle phone calls: make, receive, and manage calls, forward them to the appropriate contacts, or take messages.
* Monitor and update the Ground Handling Information (GHI).
* Update and maintain the telephone directory (suppliers, clients, partners, authorities) in Outlook.

Mail & Document Handling

* Receive and distribute all incoming/outgoing mail.
* Record and track all incoming & outgoing correspondence.
* Follow up on dispatches to stations and confirm receipt with administrative agents.
* Coordinate with courier service providers (SDTM, DHL, Shipex, etc.) and address issues or complaints.

Travel Management

* Organize staff travel (flights, train, hotel bookings, restaurants, etc.) for SPM employees.
* Manage travel authorizations and expense reports, track them in Excel, and maintain proper filing.
* Handle visa applications for SPM employees.
* Coordinate with the travel agency for bookings and conduct preliminary invoice checks for manager approval.
* Act as liaison with the Finance Department (travel orders, expense reports, supporting documents, etc.).
* Provide logistical support for international visitors (hotel reservations, airport pick-up, etc.).
* Contribute to the travel budget preparation.
* Ensure booking of meeting and training rooms.
* Support the organization of internal and external meetings.
* Prepare presentations: formatting, printing, binding.

Cross-functional Tasks

* articipate in managing damage claims (GSE and service vehicles).
* Monitor HQ premises maintenance.
* Replenish kitchen and office cleaning supplies (general services) with Purchasing and Facilities Manager’s approval.
* Provide administrative support to all departments.

Your profile

* Minimum Bac+2 (Associate degree) in Administrative Management or Assistantship.
* Fluency in French and English.
* Proficient in computer tools (Microsoft Office).
* Good interpersonal skills.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!