CUSTOMER SUPPORT AGENTS — NIGHT SHIFT REMOTE

CUSTOMER SUPPORT AGENTS — NIGHT SHIFT REMOTE

POSITION

Position: Customer Support Agent – Live Chat

Location: Agadir (Remote)

Shift: Night Shift – 6 Hours / Day

Type: Full-time / Remote

Client: App Support – Based in Agadir

About the Role

We are looking for a dedicated, friendly, and detail-oriented Customer Support Agent to join our client’s night shift team.

You will be managing live chat support, assisting customers with orders, payments, technical questions, and guiding them through troubleshooting steps.

What You’ll Do

Respond to customer chats quickly and professionally

Assist customers with orders, payments, and technical support

Escalate issues that require technical follow-up

Maintain excellent communication and a positive attitude

Ensure smooth and supportive interaction with all users

Requirements

✅ Strong written English & great communication skills

✅ Stable internet connection + quiet working environment

✅ Available for night shift (6 hours)

✅ Experience in customer support or online sales is a plus

✅ Ability to multitask in a fast-paced environment

✅ Familiarity with Zoho Desk or similar tools is a plus

✅ Good knowledge of Google Sheets

What We Offer

💰 Competitive fixed salary + performance bonuses

🏠 100% remote work from home

🎓 Paid training + continuous guidance

🚀 Real growth opportunities within the company

📩 To apply: DM me directly.

* 🌐 www.verdedev.com