Spanish-Speaking Customer Support Specialist

Now Hiring: Spanish-Speaking Customer Support Specialist (Voice & Chat) – Work from Home

Are you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a fast-paced, remote-first team that values growth, communication, and customer satisfaction, this opportunity is for you.

What You’ll Be Doing

As a Customer Support Specialist, you will be the first point of contact for our Spanish-speaking customers. You will assist via inbound calls, live chat, and email, ensuring that every customer receives timely, effective, and friendly support.

Key Responsibilities

* Deliver top-tier support in both Spanish and English through voice and chat
* Troubleshoot issues and provide effective resolutions with a customer-first mindset
* Build strong relationships through clear and empathetic communication
* Work closely with teammates to deliver consistent and high-quality service
* Provide customer feedback to help us improve tools and processes

What We’re Looking For

* 1+ year of remote/online experience in customer service or a similar role.
* Experience with bilingual customer support is an advantage.
* Excellent written and verbal communication skills.
* Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
* Calm and solution-focused under pressure.
* Familiarity with E-Commerce and CRM systems is a plus.
* Fluent in Spanish and English.

Tech Requirements

* Personal computer or laptop with a minimum i5 processor
* Reliable internet connection with at least 15 Mbps upload and download speeds

Perks And Benefits

* Competitive pay with annual reviews
* Paid time off for rest and personal time
* Monthly health stipend
* Performance-based bonuses
* Fully remote, permanent work-from-home setup

Bring your bilingual skills and customer service expertise to a team that values excellence, collaboration, and career growth. Apply now and make a lasting impact with every interaction.