Customer Service Representative

Arabic-Speaking Customer Experience Officer - Cyprus, Greece or Remote

The position:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team!

The main responsibilities of the position include:

* Deal with clients’ inquiries via live chat, email and telephone.
* Perform personal clientele analysis and taking actions as required.
* Handle client inquiries appropriately and ensuring that high level service is provided.
* Promote available products and services to clients.
* Develop and maintain excellent relationships with prospective and existing clients.
* Cooperate effectively with other departments as required.
* Contribute to team effort by achieving targeted results.

Main requirements:

* Degree in a business-related field.
* Client handling experience in the financial services sector is a definite plus.
* Fluent Arabic speaker with excellent oral and written skills in English.
* Ability to multitask and maintain a high-level of organization.
* Outstanding communication and interpersonal skills.
* Excellent computer literacy.
* Valid work permit required.

Benefit from:

* Attractive remuneration package
* Intellectually stimulating work environment
* Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality!