Qualifications:

Minimum of 2 years Butler/guest facing experience in a luxury hotel, resort or cruise line environment.

Professional Butler or luxury service certification such as "The International Butler Academy is an advantage

Previous shipboard experience is highly preferred

Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset).

Excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforce

Duties and Responsibilities:

Ensure delivery of exceptional butler services to guests

Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently

Conduct embarkation inspections of all VIP suites

Ensure in-suite arrival procedures are executed to brand standards.

Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations.

Mentor and prepare the Senior Butler for managerial responsibilities

Meet or exceed brand‑defined performance targets and KPIs for the Butler Team.