Qualifications:

• SHIPBOARD Employment

• Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment

• Professional Butler or luxury service certification such as "The International Butler Academy) is an advantage

• Previous shipboard experience is highly preferred

• Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset).

• Excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforce

Duties and Responsibilities

• :Ensure delivery of exceptional butler services to guest

• sEnsure all guest orders, requests, enquiries are fulfilled timely & efficientl

• yConduct embarkation inspections of all VIP suite

• sEnsure in-suite arrival procedures are executed to brand standards

• .Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations

• .Mentor and prepare the Senior Butler for managerial responsibilitie

• sMeet or exceed brand‑defined performance targets and KPIs for the Butler Team

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