We are hiring for one of our major clients for the below requirement.

Job Details:

Role: Application Support Engineer

Employment Type: Permanent, for one of our clients

Work Location: Rabat, Morocco

Notice Period: Immediate joiners to a maximum of 15-30 days of notice

Required Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 2–4 years of experience in enterprise application support at L1/L2 level.

• Strong Linux command-line skills for log analysis and process-level diagnostics.

• Ability to interpret and analyze application logs, stack traces, and error outputs.

• Familiarity with APIs (REST) and distributed system architectures.

• Experience with ITSM tools and structured incident management workflows (e.g., ServiceNow, JIRA Service Management).

• Strong attention to detail and commitment to accurate incident documentation.

• Exposure to web application technologies and basic understanding of database queries (SQL).

• Familiarity with monitoring and log aggregation tools (e.g., ELK Stack, Splunk, Graylog).

• Experience supporting government or public sector technology platforms.

• Ability to work calmly and effectively under pressure during high-priority incidents.

• Languages: English, French and Arabic is mandatory given the Morocco deployment context and end-user communication requirements.

If you are interested and have the above required experience, please apply here with your latest resume and we shall get in touch with you.

Thanks & Regards,

AIQU