Account/Client Manager (Bilingual - Fr/Ang)

Are you our next Account/Client Manager?

Are you passionate about driving revenue growth and managing key client relationships? If you’re a dynamic individual with exceptional communication skills and fluency in English and French, we have the perfect role for you!

Your Profile:

* Proficient in both English (C1) and French (C2);
* Bachelor’s degree or equivalent is preferred;
* Proven experience in account management, business development, and sales roles (3+ years preferred);
* Strong strategic thinking with the ability to translate business objectives into actionable plans;
* Exceptional interpersonal and communication skills, with a track record of building and maintaining strong client relationships;
* Results-oriented with a focus on achieving and exceeding revenue targets;
* Ability to explain technical concepts in simple terms, with an understanding of SaaS and self-service tools;
* Experience in project coordination and cross-functional collaboration is a plus;
* Ability to work independently, creatively, and under pressure to achieve deadlines and KPIs;
* Flexibility to adapt to a continuously changing environment;
* Team player.

Your Future Role:

* Oversee the retention and growth of existing key accounts by fostering strong client relationships, ensuring customer satisfaction, and identifying upsell & cross-sell opportunities for clients in the European market.
* Identify and pursue new business opportunities, including market expansion and new

client acquisition for the Self-Service content business.

* Pursue sales initiatives, set performance targets, and ensure consistent achievement of sales goals for existing and potential new clients.
* Collaborate with other client/account managers and executive leadership to align sales, account management, and business development strategies with overall business goals.
* Monitor and analyze sales performance metrics, client health, and market trends to inform strategic decisions.

At Foundever®, we make things simple.

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Let’s create best moments together!