Waitress / Waiter

Organization- Hyatt Regency Taghazout

Summary

We are looking for an exceptional waitress/waiter who has a pleasant personality and ability to tackle difficult challenges while maintaining friendly and professional interactions & relationships with our guests.

A highly motivated individual who can use their creativity with other team members.

The main responsibilities of this role include:

* The delivery of a consistent, positive customer service at all times
* knowledge of the menu and services available to guests
* The assistance of guests during their stay and the confidence to handle complaints
* The ability to maximize revenue through up selling

Qualifications

* Minimum 1 year work experience as a waitress / waiters, preferably with hospitality experiences.
* Multi-tasking skill is vital as well as great attention to details and good hygiene knowledge
* A creative person who is also a good team player
* Active listening ability to listen to others with the intent to understand and without being distracted by external or internal factors
* High level of interpersonal skills and able to build lasting relationships within guests