Your mission:

This role is responsible for the account management of selected re-seller accounts, and managing relationships with key clients in order to increase sales of Epson products, primarily in the Audio Visual and Printer ranges.

What you will do:

* Contact management of selected non ‘Field Managed’ reseller accounts.
* Achieve Key Performance Indicators for the role e.g. 40% account growth Year on Year, talk time targets, effective calls targets etc.
* Cold call reseller suspects using promotions and campaigns as hooks. Qualify prospects and strength of leads, seeing them through to closure, and engaging other departments to help secure sales.
* Responsible for upselling and cross selling our product range.
* Actively helping resellers to achieve their rebates if on a partner programme, and ensuring partners are on the right programme to meet Epson needs and benefit their business model.
* Targeting promotion of accounts to 'Field Managed' status.
* Ensure that opportunities are pipelined and, once on the forecast system, they are kept up to date to ensure accurate data.
* Involve business unit heads on any large opportunities to ensure that stock is available.
* Attend shows, exhibitions and solution briefings, representing Epson, as requested.
* Identify resellers that potentially could be considered candidates for Plus Silver accreditation

What we ask for:

* Experience in a Telesales/Inside Sales/Call Centre role will be beneficial
* Good level of education.
* Excellent communication skills with the ability to maintain high activity levels.
* The ability to remain calm and determined after setbacks.
* Strong administrative skills.
* A positive and can do attitude.

What we offer:

Our benefits

In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.

Our heritage

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.