Systems Engineer, West Africa

Hungry, Humble, Honest, with Heart.

The Opportunity

Do you love discovering customers’ business challenges and crafting unique solutions for them? Are you ready for an opportunity to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a knack for helping customers understand them; we want to talk to you!

Nutanix (NTNX) is looking for a passionate and enthusiastic Systems Engineer (SE) who will act as a trusted advisor to our customer’s beginning as a presales activity while aiding the customer’s transformational journey through the adoption of our solutions portfolio. Your primary responsibility is to partner with the sales team and provide technical knowledge around Nutanix solutions to our customers and prospects. You’ll provide technical expertise through sales presentations, product demonstrations, and guide prospects through technical evaluations (POCs) which are critical to the deal's success. Additionally, you will work with various teams to resolve customer concerns, escalate product issues, and serve as an ambassador for our brand.

About The Team

At Nutanix, you will be joining the Systems Engineering team focused on North West Africa, comprising two SEs based in Morocco who support five Account Managers across the region. Our team embodies a strong team spirit that operates cohesively as one unit, driven by Nutanix's core values of being hungry, humble, honest, and with heart.

You will report to the Systems Engineering Leader , who directs the strategic initiatives and technical direction for the team. The work setup for this position is primarily on-site with customer visits as needed, and there is no strict office attendance requirement.

Travel is an integral part of this role, with an estimated requirement of 50% of your time spent visiting customers across West Africa. This aspect of the position provides valuable opportunities to engage directly with clients, understand their needs, and deliver exceptional solutions.

Your Role

* Demonstrate features and articulate benefits of Nutanix solutions to influence customer’s purchases to drive business transformation
* Size and configure Nutanix solutions
* Navigate & build long-term relationships with customers & be seen and treated as their trusted/valued resource
* Communicate customer feedback into the Nutanix ecosystem
* Partner with sales counterparts in developing account plans, customer persona coverage models and proposal creation to recommend and design solutions based on Nutanix offerings
* Collaborate with the wider presales team and obtain technical wins in the shortest and most professional manner

What You Will Bring

* 5+ years of experience in a customer-facing technical role with 2-3 years in a Systems/Solutions Engineering role
* Bachelor’s Degree, and working knowledge of Information Technology, or equivalent experience
* Hands-on technical aptitude, and the agility to adapt according to market demands.
* Team player with cross-functional collaboration experience.
* Analytical approach to solving complex problems, with the ability to clearly describe the situation and suggest a solution strategy.
* Excellent communication (written and verbal) and presentation skills in French and English.
* Ability to manage multiple projects, determine project urgency, and execute detailed action plans.
* Highest level of personal and professional ethics and integrity.
* A desire to learn and be challenged, and continuously strive for excellence.
* Ability to tell a compelling story using a whiteboard, presentation and other media
* Must be able to travel up to 50% of time predominantly in territory and event-based opportunities
* Advanced virtualization knowledge and / or enterprise application expertise

Work Arrangement

This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.