Quality, Health, Safety & Environment Manager (Fleet) – Africa

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

A key role within the sub-regional QHSE team which combines in-depth knowledge and experience of airport ground support equipment (GSE) and its maintenance, along with expertise in quality, health & safety, and environmental management. The role holder shall develop and implement the global and regional safety management policies and procedures so that all employees have a safe and healthy working environment and Swissport complies with all current and future regulations and laws.

Supports the business to assess operational safety of all pieces of GSE (ground support equipment) in use in the Region and enforce and overlook the implementation of safety measures in Fleet workshops.

Implements the Swissport Management System according to ISO 9001, 45001, 14001, ISAGO and any other applicable standards and ensure consistent delivery of services in line with these standards.

Prepares and provides sub-regional management with relevant performance measurements and any other status updates for ongoing projects, corrective and preventative action plans related to GSE.

Job Responsibilities

* GSE operational safety:
* Lead GSE Hazard Identification and Risk Assessments and require Fleet organization to take the necessary outcoming improvement actions.
* Ensure that Fleet related risks are appropriately covered within operational risk registers.
* Initiate and/or carry out investigations on occurrences involving GSE.
* Plan and coordinate quality and essential fleet-safety KPI monitoring (test and inspection activities, statistical techniques).
* Support projects aimed at improvement safety within the Swissport GSE fleet.
* Fleet Workshop safety & necessary qualifications:
* Ensure that all applicable Fleet/Workshop related national/state/local Health & Safety and Environment regulations are accurately --captured in the Swissport corporate legal register in compliance with ISO obligations.
* Ensure safety related qualifications and skills relating to Fleet activities are accurately documented and complied with in each insourced.
* Ensure implementation of QHSE management standards within the Fleet workshop in Region and actively support the development and improvement of the Swissport Management System.
* Ensure quality and environmental related training for fleet organization employees.
* Ensure full compliance with the Swissport Management System in all workshops.
* Ensure compliance with applicable performance standards.
* Promote and monitor the adherence of company’s recycling program in fleet workshops.
* Promote awareness of customer and regulatory requirements throughout the organization.
* Lead the execution of Technical Evaluations (TechEval) in all stations (insourced and outsourced):
* Plan, prepare and conduct internal and external TechEval audits in Swissport operational organizations and initiate/monitor corrective and preventative actions based on audit findings and occurrence investigations.
* Organize and deliver supplier qualification audits as part of the supplier identification and procurement process to ensure suppliers are qualified, competent and capable of delivering the required service quality.
* Develop service level specifications for required quality of delivery by selected suppliers.
* Monitor and enforce corrective and preventative actions in relation to findings and observations coming from internal and external audits.
* Monitor and coordinate the internal QHSE audits with regard to Fleet activities.
* Other responsibilities:
* Report to the Regional Head of QHSE and/or QHSE Fleet Manager on line management basis, and the Regional Head of Fleet on a dotted line basis
* Deliver regular QHSE performance reports to the Regional QHSE, Fleet Executive Leadership Teams
* Support the region with technical document management relating to GSE
* Support the annual Management Review process as required by ISO 9001
* Maintain good relations with OEMs, customers and airport authorities
* Key Performance Indicators
* GSE related injury and aircraft damage rates
* Technical Evaluations completion to agreed schedule
* External audit findings related to GSE/Workshop compliance (ISO, Customer, etc.)

Qualifications And Competencies

* University degree/professional qualifications or equivalent in related field
* 1-3 years’ experience in safety management and/or management system, preferably in industrial, automotive, GSE- related companies and production and/or maintenance factory or workshop environments
* Knowledge of country specific laws and industry regulations related to safety and safety management
* Experienced in multi-site management
* Advanced spoken and written English
* Good oral and written communication, interpersonal skills and ability to communicate and motivate and drive standards at all levels
* A sense of passion for improving safety & quality standards and a commitment to continuous improvement
* Ability to persuade, gain support, obtain commitment, and mobilize a team to action
* In-depth knowledge of Microsoft 365 suite
* Personal and professional integrity and trustworthiness
* Results orientation

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!