Passenger Service Agent - Agadir (AGA)

Join Our Jet2.com Team as a Passenger Service Agent!

Do you love helping people and delivering outstanding customer service? Here’s your chance to be part of our amazing team and make customers' holiday experiences even more special!

If you are ‘happy to help’ and passionate about delivering fantastic customer service, this could be the role for you.

What Can We Offer You?

We offer our valued Ground Operations colleagues a range of benefits including: -

* Excellent salary with annual pay review
* Fully Paid Training
* Free Uniform
* Career progression & development across Jet2.com & Jet2holidays
* Recommend a Friend bonus scheme.

What will you do as a Passenger Service Agent?

* Be present at the arrivals hall whilst our customers’ baggage is being delivered.
* Be responsible for welcoming our customers as they arrive at the airport for their return journey home.
* You will provide supervisory support to our Third-party handler and make sure they provide a warm and friendly check in service issuing boarding passes and following safety and security procedures.
* You will also assist at the boarding gates working with our Jet2.com colleagues and Third-party handler to make sure our flight departs on time.
* Provide fantastic customer service to our customers.

Previous experience in the airline industry is required for this position - as well as excellent communication skills, being fluent in both English and Moroccan Arabic is required.

if you have a passion for Customer Service and love working as part of a team, apply today, we will invite you to a telephone interview and should you be successful, we will invite you to meet our Red Team at an interview day!

We hope you feel that you have what it takes to join our fantastic team and we look forward to receiving your application and welcoming you onboard!