Operational Manager - Senior

About Us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About The Role

OINIS (Orange International Networks, Infrastructures & Services) is the technical division of the Orange Group, dedicated to international networks, infrastructures, and services. It primarily supports the wholesale and B2B markets while collaborating closely with all Orange affiliates worldwide.

Within OINIS, OINIS IT drives the digital transformation by developing, maintaining, and operating the information systems that support network automation, virtualization, and international wholesale operations.

The Activation Department designs and develops a suite of tools enabling network service orchestration and automation for OINIS. The department operates across five countries (France, Morocco, Tunisia, Slovakia, and India) and manages around ten major international projects.

As a Senior Operational Manager, you will lead a team of 9 internal Orange employees in Morocco and oversee the daily follow-up of 9 external contractors.

You will be responsible for guiding, mentoring, and evaluating your team, ensuring their professional growth and aligning their development plans with organizational goals.

You will also play a key operational role in three major projects, driving delivery quality, technical excellence, and innovation through the adoption of Generative AI and Agile methodologies (Scrum, Kanban, SAFe).

Working closely with the department head, you will contribute to the overall coordination of the team’s activities (bi-weekly meetings, project governance, global synchronization within OINIS IT and OINIS International).

You will also maintain active collaboration with our internal partners and stakeholders from Orange Business and Orange Wholesale.

Responsibilities

About you

* Lead and manage a multidisciplinary technical team.
* Ensure quality delivery across several key Activation projects.
* Drive continuous improvement and technical innovation (automation, AI integration).
* Promote Agile practices and support the implementation of SAFe framework.
* Support your team members’ professional development and career paths.
* Coordinate with other teams and stakeholders across OINIS and IT divisions.
* Contribute to the overall strategy and planning of the Activation domain.

Technical Skills

* Strong technical background in software development (Java, Python, or similar).
* Solid experience working in Agile environments (Scrum, Kanban, or SAFe).
* Proven management or team leadership experience in IT or Telecom.
* Good understanding of production operations and Cloud Native environments.
* Familiar with CI/CD, DevOps, and GitOps practices.
* Ability to quickly learn new topics and manage multiple priorities efficiently.

Soft Skills

* Strong organizational and communication skills.
* Leadership and team-building mindset.
* Analytical and problem-solving abilities.
* Autonomy, proactivity, and adaptability in a multicultural context.
* Fluent in English and French (written and spoken).

You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.

What We Offer

* Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
* Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
* Professional Development: training programs and upskilling/re-skilling opportunities.
* Career Growth: Internal growth and mobility opportunities within Orange.
* Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
* Reward Programs: Employee Referral Program, Change Maker Awards.

Only Your Skills Matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.