IT Support Operator

We’re Hiring! | IT Support Operator – IAV MOROCCO, Casablanca Office 🇲🇦

We are looking for a hands-on and proactive IT Support Operator to join our Casablanca team!

If you’re passionate about technology, love solving problems, and enjoy making systems run smoothly — this opportunity is for you. 💻✨

Key Responsibilities:

• Set up and configure IT infrastructure (workstations, printers, routers, switches)

• Maintain and troubleshoot hardware and software (Windows OS, Active Directory, etc.)

• Monitor system performance and resolve technical issues

• Implement IT upgrades and coordinate with internal teams

• Support users with incidents, service needs, and recurring issues

• Document configurations, solutions, and procedures

• Collaborate with consultants and team leads to align IT solutions with business needs

• Conduct usability tests and ensure compliance with standards

Required Qualifications:

• Degree in IT or Computer Science

• 2+ years of experience in IT support or network administration

• Familiarity with service management frameworks (ITIL, Agile)

• Strong English skills (B2 minimum)

• Excellent communication and teamwork abilities

• Experience in international/multicultural environments

• Proactive, solution-oriented, and self-driven

If you’re ready to take on a new challenge in a dynamic and collaborative environment, we’d love to hear from you!

👉 Apply now with your CV in English!