Our client is a leading retail organisation with a strong international presence and an ambitious omnichannel growth strategy. Combining an established store network with expanding digital capabilities, the business continues to invest heavily in technology to enhance operational excellence and deliver a seamless customer experience.

We are seeking an experienced IT Manager to lead the company's technology function, ensuring that systems, infrastructure, and digital platforms support both current operations and future business growth.

This is a highly visible leadership position that sits at the intersection of technology and the commercial business. The successful candidate will play a critical role in driving digital transformation, improving operational efficiency, and ensuring seamless integration across stores, e-commerce, finance, supply chain, and customer-facing platforms.

Key Responsibilities

• Lead and manage the IT function across retail stores, head office, and digital operations.

• Own the technology landscape supporting the company's omnichannel ecosystem, including physical stores, e-commerce, marketplaces, CRM, and mobile platforms.

• Ensure seamless integration between ERP, POS, WMS, OMS, finance systems, and online sales platforms.

• Develop and execute the IT strategy and technology roadmap in line with business objectives and future growth plans.

• Lead digital transformation initiatives, system implementations, upgrades, and new store openings.

• Maintain high levels of system performance, availability, cybersecurity, and data integrity across all business applications.

• Manage relationships with external technology partners, software vendors, and service providers to ensure high-quality delivery and support.

• Oversee IT governance, infrastructure, networks, and end-user support across multiple locations.

• Work closely with senior leadership to identify technology opportunities that improve operational performance and enhance the customer journey.

• Lead, mentor, and develop the IT team, fostering a culture of continuous improvement and innovation.

Candidate Profile

• Proven experience in an IT leadership role within a retail, fashion, FMCG, or other multi-site consumer-facing environment.

• Strong understanding of omnichannel retail technology and the integration of online and offline customer journeys.

• Hands-on experience with retail technology including ERP, POS, WMS, OMS, CRM, and e-commerce platforms.

• Demonstrated success delivering technology projects, digital transformation initiatives, and systems implementations.

• Strong understanding of IT infrastructure, cybersecurity, networking, cloud technologies, and business applications.

• Excellent project management and stakeholder management skills with the ability to influence at all levels of the organisation.

• Commercially minded with the ability to translate business requirements into practical technology solutions.

• Experience managing third-party vendors, technology partners, and outsourced service providers.

• Fluent in both French and English. Arabic would be considered a distinct advantage.

• Based in Morocco, or willing to relocate.

Why Apply?

This is an excellent opportunity to join a forward-thinking retail organisation undergoing significant digital transformation. You'll have the opportunity to shape the company's technology strategy, lead impactful business-critical projects, and play a key role in delivering the next phase of its omnichannel growth.