Human Resources Manager (m/w/d)

📍 Location: Marrakech, Morocco

📩 To apply: Send your CV and motivation letter to [email protected]

📅 Start date: As soon as possible

Pikala is a dynamic organization dedicated to using the bicycle as a catalyst for urban and societal change in Morocco. We are a circular business that generates its own profits through bicycle tours, which in turn fund social activities such as bicycle classes for girls, road safety education for young children, and professional development opportunities for Moroccan youth. At Pikala, we believe in collaboration, innovation, and empowerment to create positive change in Moroccan society.

🧩 Your Mission:

As our HR Manager, you’ll set the foundations of Pikala’s growing HR department, championing people-first practices that foster well-being, inclusivity, and performance. Reporting directly to the Managing Director, you will manage and execute all key HR functions while balancing strategic planning with day-to-day HR operations. You’ll play a crucial role in building a people-centered culture that reflects Pikala’s values and social mission.

📌Key Responsibilities

Recruitment and Onboarding:

* Manage end-to-end recruitment processes, including crafting JDs, sourcing candidates, scheduling interviews, and supporting hiring managers
* Oversee onboarding and offboarding processes to ensure smooth transitions and positive employee experience.

Employee Relations and Culture:

* Foster a positive, inclusive work culture that aligns with Pikala’s values thought team events and team building activities
* Handle conflict resolution, disciplinary processes, and employee concerns with fairness and transparency.
* Promote work-life balance by coordinating flexibility arrangements (e.g., personal days or early departures with compensatory time or leave deduction).

Performance Management and Development:

* Implement a system for employee evaluations, feedback, and goal-setting.
* Identify training and capacity-building needs; coordinate internal and external learning opportunities.
* Monitor employee satisfaction and retention rates

Compensation & Payroll:

* Oversee salary planning, job evaluations, merit cycles, and annual incentive/bonus reviews for employees
* Manage the payroll and holidays calculations.
* Report and oversee budgets and resource allocation across the organization
* Collaborating with Legal to ensure compliant pay practices
* Conduct salary benchmarks and advise accordingly to ensure fairness among team members inside and outside of the organisation  

HR Policy and Administration:

* Ensure compliance with Moroccan labor law and internal HR policies.
* Own HR compliance including contracts, employee files, and local labor law adherence.
* Identify and implement HR software/tools suitable for our stage and growth plans.
* Manage the CNSS declarations through Damancom.

🛠 Your Profile

* Masters degree in HR Management or Business Administration or related field
* Minimum 1 years of professional experience in Human Resources, preferably in social enterprises, NGOs, or mission-driven organizations.
* Solid knowledge of Moroccan labor laws, HR compliance, and administrative procedures.
* Ability to build processes from scratch while handling operational HR responsibilities autonomously
* Excellent Excel skills, with the ability to analyze data, generate insights, and present findings to senior stakeholders
* Strong interpersonal skills with a focus on active listening and conflict resolution.
* Clear communicator, capable of handling sensitive topics with discretion and empathy.
* Excellent interpersonal and communication skills
* Strong coordination and organizational skills, especially in multicultural settings.
* Passionate about social impact, youth empowerment, and sustainable development.
* Adaptable and solutions-oriented, with a proactive mindset.
* Committed to equity, inclusivity, and well-being in the workplace.
* Enjoys working independently as well as collaboratively in a mission-driven team
* Fluent in Arabic and French, with a working proficiency in English.

🌱 Why Join Us?

At Pikala, we turn bicycle tours into social change. Our HR team plays a central role in sustaining this circular model by investing in people; our most valuable asset. You’ll get access to training, global peer exchanges, and the opportunity to shape a growing organization from the inside out.

Interested? Submit the following:

* A CV detailing relevant experience and qualifications.
* A cover letter explaining your motivation for joining Pikala.
* (Optional) Any supporting documents showcasing past work in project management, advocacy, or sustainable mobility.
* Submit applications to: [email protected]

Join us at Pikala and be part of a transformative movement using bicycles to create a positive impact on Moroccan society and urban life!