Experienced Short-Term Rental Virtual Assistant (OwnerRez Expert)

Location: Remote

Employment Type: Part-Time / Full-Time (Flexible)

About Us:

We manage a portfolio of short-term rental properties and are looking for a highly skilled Virtual Assistant to support property operations and guest experience. This is a hands-on role for someone who is already an expert in OwnerRez and other key short-term rental tools, and who can take ownership of tasks without requiring extensive training.

What You’ll Do:

* Manage and optimize property listings across OwnerRez, Airbnb, and VRBO.
* Onboard new properties, ensuring listings are complete, accurate, and optimized for bookings.
* Handle guest communications professionally and promptly.
* Coordinate with cleaners, maintenance teams, and vendors to ensure properties are guest-ready.
* Use PriceLabs, Turno, and Happy Guest to manage pricing, scheduling, and guest interactions.
* Take initiative to streamline processes and improve property performance.

Who You Are:

* Highly experienced with OwnerRez — beyond basic functions, you understand the platform deeply and can troubleshoot or improve workflows independently.
* Strong knowledge of Airbnb and VRBO operations.
* Confident using PriceLabs, Turno, and Happy Guest (PriceLabs expertise is a major plus).
* Proven experience onboarding properties, managing listings, and coordinating short-term rental operations.
* A proactive, self-starter who can work independently with minimal supervision.
* Excellent communication and organizational skills.