Commercial Contract Manager

About the job

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 211,000 ‘Ideapreneurs’ across 52 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.

If you want to be part of the HCL adventure, we are currently expanding and looking for a Service Desk Analyst to join our dynamic team in our Global Delivery center in Morocco.

Purpose:

Contributes to building contracting initiatives to ensure competitive advantage in meeting customers’ (internal and external customers) contracting needs in France, Belgium and Luxembourg. Working on contract activities with French legal team and liaising with business group to ensure the most efficient support for Contracting process and initiatives.

Main Responsibilities:

* Creation/updating of partners information into local Xerox systems (including ESAP BP ID, ESAP territory, Dummy employee, … as well as relevant contract information)
* Issuance of standard reseller agreements (CCSS, DTP, ASP, XFS partnership), accreditations (XPPS, High end production, public procurement, L1), targets and rebates general terms and conditions, certifications, and, from time to time, amendments. This includes the management and chasing of documents signature as well as from time to time explanations to partners.
* NB : As of principle all those standard agreements shall be drafted by local head of legal, but, depending of the drafting skills of the employee, this latter may draft the first working version of standard agreements as well some basic non-standard terms may be drafted by the employee, those first working version and basic non-standard terms being then submitted to local legal head for sign-off.
* Management of contracts deadlines;
* Repository of all contractual documentation (signed agreements and letters and e-mails that relates to the contractual relationships ) and legal/commercial documentation pertaining to partners (sale’s territory, targets plans, certificate of incorporation, by-laws, management and shareholdings structure, VAT details, address and contacts details)
* Information of central and local stakeholders and point of contact for all that relates to FBL Channel Partners contracts administration (contracts, certifications/accreditations, amendments, sale’s territories, target plans, status, legal documentation)
* Management of various documentation associated with global contracts
* Ad hoc contract administration tasks, such as supplier information forms from customers
* All other duties as assigned.

Candidate Background: Skills, Knowledge and Abilities:

* Customer focus
* Ability to effectively communicate requirements of a deal to all parties
* Ability to communicate to large groups in an effective manner to share progress in a deal or to present to the Field updates and developments in work process
* Ability to present new ideas effectively, to assist sales people in meeting customer requirements.
* Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.
* Ability to cope with peak workloads, short deadlines and business pressures
* Ability to work effectively in diverse, foreign and multi-cultural environments
* Experience working both independently and in a team-oriented, collaborative environment
* Willingness to accept feedback and constructive criticism as part of development in the job
* Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
* Excellent attention to detail
* Knowledge of all core MS-Office package especially Excel and PowerPoint.
* Use of ESAP, GESTAB, SharePoint, DocuSign is a plus