Business Intelligence Manager - MEA Region

JOB PURPOSE / SUMMARY

The Role is at the Core of the Internal Consulting Mission that MEA-MI is meant to lead, with facilitating the access to Customer and Market Knowledge across the Region

Uncover insights that lead to innovation and outstanding customer experiences, with a close interaction with S&M and LRP Teams

The role will have an impact on the business executing innovative, influential user research that shapes the customer experience for company brands. Will work collaboratively with Upstream & Downstream teams to help drive the vision for increasing customer engagement

Role and Responsibilities

BI – Automations/Dashboards

* Identify Analytical Needs across MEA, with starting from RPLN Function
* Create PowerBI Dashboards for
* Brand Tracking
* New Car Buyers Survey (NCBS)
* Macro-Economics across MEA
* Long-Term Plan (LTP) for input to Core Model Strategy (CMS)
* MEA Profit Pool Dashboards
* Extend Support to other RPLN Functions
* Cater for the Analytical Needs of
* MI (Brand Tracking, NCBS, Macro-Economics, …)
* LRP (Profit Pools, LTP, …)
* Product Planning (Self-Sourcing, LTP, Segment Forecast)
* RPLN (Management Dashboards)
* Sales & Marketing (Business Dev., …)
* Zone Management (Business Dashboards)
* Maintain, Update and enhance all the above MEA-MI Analytics

Market Understanding

* Generate the Macro-Economic & Demographic Overview of all Key Markets
* Support the BD Teams with Insights regarding Frontier Markets with Desk Research & Primary Research

Brand & Model Health Insights

* Brand Tracking: Periodic Tracking of Stellantis Brands’ Image & Main Competition in all the Major Markets of the Region
* Support the Brand Teams in setting the future Brand KPI’s & Spends’ Targets based on a Scientific Approach
* Provide Insights on the Brand Health & Segment Level Drivers
* Develop & Maintain an Internal Dashboard for Brand Track Data, Market Insights & Macro-Economic Data with Periodic Updates of all the Data Points

Futuristic Products/Micro-Mobility Research

* Stellantis Internal Consulting Partner for the Future Mobility/Micro-Mobility Projects
* Manage end-to-end Customer Insights Needs for the fast-paced Future Mobility Projects
* With including B2B, B2C, Policy Makers/Experts’ Insights for 360 Decision-Making Support
* With a Chinese Offensive Focus

COMPETENCIES & QUALIFICATIONS

* Education: Post Graduation in management or Statistics
* Work Experience: 10+ years
* Language: English
* Experience in MR agency followed with a client-side as well as a research user experience and led large scale research projects (Qual & Quant)
* Experience in understanding methodologies around exploratory research, statistical analysis techniques, data interpretation, user lifecycles and a general understanding of entire research partner ecosystem, working with a broad set of stakeholders
* Experience in utilizing market research tools, software, and platforms to gather and analyze data effectively
* Ability to independently execute research requirements, set the objective, scoping & dissemination with leadership within defined timelines and budgets
* A passion for consumer insights and a deep understanding of consumer behavior
* Ability to leverage technology and digital platforms to collect, analyze, and interpret market research data effectively
* Strong communication and presentation skills to effectively convey research findings and insights to senior management and cross functional teams
* Proven ability to work independently and as part of a team, with a strong sense of initiative
* Self-motivated and results-orientation with a strong work ethic

At Stellantis, we assess candidates based on qualifications, merit and business needs.

We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams, will allow us to better meet the evolving needs of our customers and care for our future.

We celebrate diversity and are committed to creating an inclusive environment for all our employees. We aim to encourage a culture where people can be themselves and be valued for their contribution. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.