Business Integration Analyst

About the Company

Walden Digital is a specialized IT and digital services company which develops value-added technical solutions for the pharmaceutical supply chain on a European scale, through its own WMS & TMS platforms, a web access tool and a D2P platform. Walden Digital has more than 140 employees in Europe, Morocco and India.

Walden Digital is part of the Walden Group, an independent family company and major player in logistics and transport in Europe. Walden is organized around 2 main pillars of expertise: Healthcare, as the European leader for the entire Healthcare & Pharma supply chain with the companies Movianto, Eurotranspharma, and Transpharma International; and Express Transport, as a leading operator in B2B and B2C transport in France with Ciblex and Relais Colis.

Walden is present in 16 countries, has more than 6,000 employees, and a turnover of 2.9 billion euros in 2023.

The Walden Group’s culture is centred around 5 Core Values: Quality, Client Centricity, Integrity, Innovation and Joy.

With numerous investments, Walden has developed its own digital branch, Walden Digital, to develop solutions to increase the safety and quality of its subsidiaries’ processes.

At our offices in Casablanca, we are looking for a 3rd Party Logistics (3PL) Integration Business Analyst to join our team.

Position Summary

The Walden Connect Business Analyst (BA) is an individual contributor role requiring significant knowledge of multiple technology platforms. The successful candidate will work alone or as a member of a collaborative work group. In either case, the BA will elicit business requirements and fulfil those requirements by deploying IT solutions.

Within this context, The BA provides functional expertise, project coordination and facilitation for application development efforts.

Job Description

The BA is responsible for integration of new client interfaces and for assisting with change requests for existing clients. They will also work on internal (non-client) integration architecture design.

Typically, we integrate with our clients using various industry standards: EDIFACT, X12, iDoc etc. We also use industry standard connection protocols such as SFTP, AS2 and APIs. We use one of the leading Middleware technology stacks which we integrate into our various WMS and TMS systems within the Walden Group.

The BA will take ownership of design, planning, oversight and team coordination as needed for the implementation of integration solutions. They will design data flows for messages that are to be exchanged from external systems into the organization and through internal systems.

They will work with clients, business and technical teams and will lead sessions to quantify and qualify project scope, working closely with the IT Project Managers.

In addition, the BA will use their knowledge to assist in incident investigation and resolution, when such issues have been escalated.

The role will report to the IT Manager, Integration Platforms.

This role will work on projects across all Walden Business Units, in particular client on-boarding, systems design, upgrades and migrations.

Responsibilities

* Take ownership of integration requirements
* Lead client integration scope workshops
* Architect solutions for internal and external integrations
* Design message flows to facilitate interfacing between systems
* Co-ordinate other teams as needed to complete implementation
* Document specifications for interfacing of client and internal messages
* Document high level systems integration design
* Support during test phases
* Liaise with stakeholders
* Assist sales and management teams with integration requests
* Assist with incident investigation and resolution on escalated issues

Core Values & Culture Fit

Our core values below describe what is important to us as an organization. They form the blueprint for how we interact with each other, our customers and our community. Living the values creates a culture that enables us to succeed in everything we do. We therefore expect every colleague to share these core values.

QUALITY - CLIENT CENTRIC - INTEGRITY - INNOVATION - JOY

Desirable experience

* Understanding of Logistic Processes in the context of warehousing and distribution (Goods In/Out, Order to Cash, Warehouse movements, Transport, etc.)
* Part of the role may be advising clients about Logistic processes optimization – not just from an IT perspective but also considering operational impact and implications
* Desirable experience in the pharma sector and/or knowledge about GxP practices in the pharma context, specific pharma logistic processes

Personal Characteristics:

* Must have a flexible approach to work and be capable of handling multiple priorities in a fast-paced environment.
* Strong attention to detail with a high degree of accuracy and excellent organizational and communication skills.
* Ability to work with and empathize with colleagues and customers from varied backgrounds and cultures.

Education/Qualification:

* 3 - 5 + years of IT development experience using the indicated knowledge, skills and abilities to construct and deploy complex technology solutions.
* Degree Level or equivalent
* Breadth of business experience important, opportunity to grow skill set as real interaction with clients.

We offer:

* Competitive salary and benefits package.
* Hybrid work scheme [3 days at the office 2 working days remotely]
* A collaborative and innovative work environment

If you meet the requirements listed above and want to work for an ambitious, dynamic and international organization, then we are the employer for you!

Walden Digital/Walden Group is an equal opportunities employer.

All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in.

Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition.

Walden Digital /Walden Group seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Walden Digital /Walden Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Walden Digital/Walden Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Walden Digital /Walden Group.