Academic Operations Manager

Academic Operations Manager

Location: Casablanca, Gauthier | Full-time

Are you passionate about education and helping students achieve their dreams? Do you enjoy leading teams, ensuring smooth academic operations, and creating opportunities for young people to grow? Join our mission-driven team at Stairway, where we help Moroccan students access global university opportunities with scholarships through personalized guidance, academic preparation, and application support.

Main Responsibilities

Student Club & Class Organization:

* Oversee and manage student clubs and activities that foster community, leadership, and engagement.
* Oversee the organization of classes (SAT, TOEFL, essay writing, etc.), prepare schedules, manage tutor assignments, and ensure accurate tracking of student attendance and engagement

.

University Admissions Support

* Coordinate and supervise support for students in the university application process (USA, Canada, Europe, Asia...).
* Ensure students receive guidance on university selection, document organization, deadlines, and financial aid options, in collaboration with counselors and tutors.

Student Guidance & Mentoring

* Track student progress and test performance.
* Motivate and mentor students in setting and achieving goals.
* Ensure timely communication with students and parents regarding study abroad paths, progress, and program updates.

Outreach, Sales & Administrative Tasks

* Occasionally participate in sales and onboarding of new students.
* Maintain and update our internal university database.
* Assist with orientation events and parent communication.

Student Accounts & Renewals

* Ensure all student payments are up to date and tracked accurately.
* Oversee renewal management and follow up with families to confirm timely continuation of services.

What We're Looking For:

* Fluency in English and French is mandatory
* A university degree taught entirely in English is highly preferred
* Strong organizational and communication skills
* Someone who genuinely enjoys helping students grow
* Any experience with studying abroad or working in a similar education or admissions business is highly valued
* Experience in class or activity organization is a strong plus

Work Schedule

* Full-time, 40h/week.
* Our academic programs run during evenings and weekends, so the role requires availability at those times.

* Monday - Thursday - Friday: 12:30pm – 9:30pm (includes 1h break)
* Saturday - Sunday: 12:30pm – 9:30pm (includes 1h break)
* Days off: Tuesday & Wednesday
* Possibility of up to 2 remote work (télétravail) days per week

Why Join Stairway?

* Make a real difference in students' lives.
* Be part of a supportive, energetic team.
* Learn and grow in the exciting field of international education.
* Help shape the future of a fast-growing organization.

Ready to join us?

* Apply now and help Moroccan students reach the universities of their dreams.