Travel & Expense Analyst

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

The Travel & Expense Analyst role is part of Swissport Business Shared Services Centre in Casablanca, Morocco. The role is responsible for managing employee travel and expense (T&E) processes, ensuring timely and accurate expense reimbursements, enforcing compliance with company policies, and supporting approval workflows. This role includes processing expense reports, auditing T&E transactions, and ensuring that all travel and expense-related activities adhere to company policies.

Job Responsibilities

Expense Processing & Auditing

* Enter and validate expense claims in the T&E management system.
* Audit expense reports and receipts for accuracy, compliance with company policies, and VAT regulations.
* Ensure timely posting and reimbursement of travel expenses.
* Identify policy violations, flag non-compliant transactions, and escalate as necessary.
* Perform post-audit checks to detect duplicate, missing, or incorrect transactions.

Employee T&E Helpdesk Support & Query Handling

* Respond to employee queries related to expense reimbursements, travel policies, and system issues.
* Assist employees in resolving corporate card issues, declined transactions, and missing expense submissions.
* Provide training or guidance on how to use the travel booking system and expense tools.
* Ensure all queries and escalations are handled within the agreed turnaround time.

Compliance, Reporting & Documentation

* Ensure all T&E transactions adhere to statutory regulations, tax requirements, and audit policies.
* Maintain detailed records of travel expenses, bookings, and compliance checks for audit purposes.
* Generate reports on travel costs, expense trends, and policy violations for management review.
* Support external and internal audits by preparing relevant T&E data and documentation.

Qualifications

* Degree in Finance, Business Administration, or a related field
* Professional-level proficiency in English is required
* Experience in Travel & Expense Management, Accounts Payable, Finance Shared Services, or a similar environment
* Hands-on experience with expense management tools such as SAP Concur, AMEX, Oracle, or Workday
* Previous experience in a multinational company or shared services environment is preferred
* Experience with VAT, tax compliance, and audit requirements related to travel expenses is a plus
* Knowledge of corporate travel policies and approval workflows
* Experience in driving process improvement initiatives
* Strong attention to detail and ability to audit expenses efficiently
* Strong analytical skills, with the ability to leverage data insights for decision-making
* Excellent communication skills to support employees and liaise with stakeholders
* Ability to handle high-volume transactions in a structured and organized manner
* Service-oriented mindset with a proactive approach to compliance and process improvements
* Hands-on, results-driven, with a can-do attitude and the ability to work with limited resources
* Excellent communication skills, with the ability to articulate ideas clearly across a complex organization

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!